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Privacy Policy

Your privacy, our responsibility. Effecon is committed to protecting your personal information and handling data transparently, securely, and responsibly across all our services and platforms.

Last updated: July 2026

This Privacy Policy explains how Effecon BV, with registered office at Tenderstraat 39, 9000 Gent, Belgium ("Effecon", "we", "us", or "our"), collects, uses, stores, and protects personal data in accordance with the General Data Protection Regulation (GDPR).

1. Scope

This Privacy Policy applies to the processing of personal data through:

  • the website www.effecon.be
  • contact forms and email communication
  • meeting scheduling tools
  • newsletter subscriptions
  • other business communications initiated via the website

This Privacy Policy does not govern data processing carried out under separate commercial agreements, which are subject to their own contractual terms.

2. Personal data we collect

We may collect and process the following personal data:

  • First and last name
  • Company name
  • Job title
  • Email address
  • Phone number
  • Any information you voluntarily provide in messages or inquiries

We do not intentionally collect sensitive personal data.

3. Purposes of processing

Your personal data is processed for the following purposes:

  • Responding to inquiries and contact requests
  • Business communication and relationship management
  • Scheduling meetings and demonstrations
  • Sending newsletters, updates, and marketing communications (if you subscribe or consent)
  • Improving our website and services
  • Complying with legal and regulatory obligations

4. Legal bases for processing

We process personal data on the following legal grounds under GDPR:

  • Consent: when you submit a contact form, subscribe to a newsletter, or explicitly agree to receive communications.
  • Legitimate interest: for B2B communication, relationship management, and informing you about our services where relevant.
  • Legal obligation: where processing is required to comply with applicable laws (e.g. accounting or regulatory requirements).

5. Newsletter and marketing communications

If you subscribe to our newsletter or marketing communications:

  • Your email address and related contact details will be used to send updates, insights, and information about Effecon and its services.
  • You can unsubscribe at any time via the unsubscribe link in our emails or by contacting us directly.
  • Unsubscribing will not affect other lawful processing of your data.

6. Data retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including:

  • while an active business relationship exists, or
  • as long as required to respond to inquiries, and
  • for the duration required by applicable Belgian or EU laws (e.g. statutory retention obligations).

After this period, data will be securely deleted or anonymised.

7. Data sharing and recipients

We may share personal data only with:

  • service providers supporting our website, email, and scheduling tools
  • professional advisers or authorities where legally required

We do not sell personal data to third parties. Where third-party processors are used, appropriate data protection agreements are in place.

8. International data transfers

Where personal data is processed outside the European Economic Area, Effecon ensures appropriate safeguards are applied in accordance with GDPR (such as standard contractual clauses or equivalent protections).

9. Cookies

Our website may use cookies to ensure basic functionality and performance. Cookies used on our website do not intentionally contain personally identifiable information. You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

10. Data security

Effecon takes appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

11. Your rights under GDPR

You have the right to:

  • access your personal data
  • request correction of inaccurate data
  • request deletion of your data (where legally possible)
  • restrict or object to processing
  • withdraw consent at any time
  • request data portability where applicable

Requests can be made using the contact details below. Where permitted by law, these services are provided free of charge.

12. Complaints

If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the competent supervisory authority.

13. Changes to this Privacy Policy

Effecon reserves the right to update this Privacy Policy at any time. The most recent version will always be available on our website.

14. Links to other websites

This Privacy Policy applies only to this website. The website may contain links to other websites not operated or controlled by Effecon. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from this website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website's own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Contact us

Effecon BV
Tenderstraat 39, 9000 Gent, Belgium
VAT BE 1032.885.494

Effecon Effecon

Intelligent robotics. Made accessible.

Effecon BV, Tenderstraat 39, 9000 Gent, Belgium
info@effecon.be +32 465 34 97 85
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